This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from www.kalambooks.ae (the “Site” or “we”).

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify an individual (including the details below) is referred to as “Personal Information.” Refer to the list below to learn more about the Personal Information we collect and why.

Device Information

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and interaction with the Site.

Purpose of collection: To load the Site accurately for you and perform analytics to optimize our Site’s performance.

Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: To provide products or services to you, fulfill our contractual obligations, process your payment, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising about our products or services in line with your preferences.

Source of collection: Provided by you.

Customer Support Information

Examples of Personal Information collected: As mentioned above.

Purpose of collection: To provide customer support.

Source of collection: Provided by you.

Disclosure for business purposes: Shared with shipping and fulfillment partners.

Children (Minors)

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as described above.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to protect our rights.

We collaborate with multiple shipping and fulfillment partners.